Customer Care – Support

ADK Merchant Services (ADKMS) is always available to assist our Merchants 24 hours a day 365 days a year. Providing top notch customer service and technical support is a responsibility taken very seriously at ADKMS.

ADKMS representatives can be reached through email and over the phone 24 hours a day.

Have your Merchant Number ready:

Omaha & North Front-end Terminal Help Desk:
800.228.0210

Nashville Front-end Terminal Help Desk:
800.647.3722

Datawire:
800.704.4202 option 3

Buypass Front-end Terminal Help Desk:
800.733.3322

Petroleum Help Desk:
800.726.2629

Customer Service:
866.597.5721

Chargebacks:
800.672.5007

Retrievals:
800.672.5008

ARU & VRU:
800.228.1122

ADK Merchant Services – Sales Department 9AM – 5PM EST:
866.838.2861 EXT. 101